Verifying Your ybajee Account Details
Verification is the lock on your balance, not a queue you sit in for fun. We ask for the name exactly as it appears on your bKash, Nagad or Rocket account and on your national ID, because that is what lets us release a withdrawal to the right person. Send a clear photo of the ID, front and back, plus a selfie
if the document photo is an old one. Once your details are on file, later withdrawals skip the paperwork, and you only verify again if you change your wallet number or your name.
- Type your real name — Use the spelling printed on your national ID and your wallet. A shortened name or a nickname will hold the check up and send the file back to you.
- Upload your ID photos — A phone camera shot works as long as all four corners and the ID number read clearly. Skip the flash glare that lands on the laminate and washes out the text.
- Take the selfie — Hold the ID beside your face when the screen asks. This confirms the document belongs to the person holding the account, not a borrowed card.
- Read the outcome — You get a message inside your account either way. If one photo blurred, we name that photo so you re-send a single file instead of starting again.